Support

Help centre

Most questions have a quick answer below. If yours doesn’t, we’re one email away.

At the door

Bring the QR code on your pass — from the confirmation email or from My Tickets. The organiser scans it on the way in. You don't need to print anything, and you don't need the card you paid with.

Something went wrong with a payment

If money left your account but no pass appeared, don't book again — email support@fulltimeshow.in with the amount, the time and the event. Payments run through Razorpay, and a failed booking is reversed to the original payment method.

Problem with an event itself

Events are run by independent organisers, so questions about timings, the venue or what's included are best answered by them — their profile is linked from the event page. If you can't reach them, or something isn't as described, tell us and we'll step in.

Running events?

Creator questions — listing a show, passes, payouts — are handled on the creator platform at host.fulltimeshow.in.

Reach us